07 February 2012
GB Training Blog
Author: webadmin Created: 29/07/2009 09:40 RssIcon
This blog will keep you up to date with what we're up to.
By webadmin on 26/05/2010 16:36
One of our long-standing clients has recently asked us not only to design and deliver their sales training programmes, but also to get out on the road (in this case it’s a very long road consisting of nearly 50 cities across the globe!) and spend time with their sales teams to see how the training is being implemented.

The success of the training programme hinges around the implementation of a clear set of sales standards and the coaching support given to the sales executives by their local managers.

One thing has been crystal clear – in those places where the training has been supported by effective coaching, the capability of the salesperson has dramatically increased and when we’ve been out on sales calls with them we have seen that the quality of these calls and the results achieved, exceeds those areas where coaching is not a priority or is being conducted inconsistently.

Of course, we knew this already! Research has, for a long time, supported the fact that training delivered without...
By webadmin on 04/02/2010 15:51
A recent sales training course we ran for a multi-national, b2b sales team prompted some great pieces of feedback of which we are justly proud.

"I've attended a few sales training programmes throughout my career, and I can say with confidence that this course was the best. The content was highly relevant to the industry and Jacqui and Gary delivered it in a positive, highly interactive style that I really enjoyed, and which tied the learning’s to real world scenarios. Great job guys."

 

"One of the greatest training courses that I had attended yet. It was a very active and motivating course that helped all appreciate and participate during the course time."

Comments such as these mean a lot to us since we work hard to deliver the best possible experience each and every time we train, ensuring that it is totally relevant and of value in the workplace. Thanks to the delegates that sent us these comments.

 



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By webadmin on 03/09/2009 16:29

 The Institute of Customer Service organised National Customer Service Week is taking place between 5-11 October 2009.

Read more about how you can inspire, reward and recognise service excellence in your organisation.

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