The Institute of Customer Service organised National Customer Service Week is taking place between 5-11 October 2009.

Read more about how you can inspire, reward and recognise service excellence in your organisation.

Customer First is a magazine published by the UK's Institute of Customer Service.

The latest copy includes an article about the work we have done with one of our clients, Johnson Diversey, to support them in their commitment to their customers.

You can see a copy of the article here and read more about our work with Johnson Diversey here.